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Forgot Password

Complete the fields below to verify your identity.

Make sure every field exactly matches your school records. If any field is wrong, no email is sent and no error message is shown.

Current students (including new students) should check their campus Gmail for the verification email. If it is not activated, use the link below. Current faculty and staff should check the campus email registered in the HR system. If no email is registered, add it in the HR system before requesting a password reset.

Do you need to activate your campus email? Activate campus email

📌 Before you start

  • Your student ID / employee number, name, national ID number and date of birth are checked against your personal records.
  • After verification, the reset link is sent to the personal email you entered and is valid for 30 minutes.
  • If the email does not arrive, please check your spam folder first.
  • If you did not make this request, simply ignore the email — your password will not be changed.